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Privacy Policy

Last updated: December 2025

In Nutricity, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your information when you visit or make a purchase on our website.

Upon accessing or using nutricity.uy, you agree to the terms of this Privacy Policy.

1. Information that we collect

We collect information in various ways to be able to provide, improve, and personalize your shopping experience.

a. Personal Information

When you visit or make a purchase at Nutricity, we may collect data such as:

  • Name, billing address, shipping address and contact details (email and phone)
  • Payment information (processed securely through third-party payment gateways)
  • Login credentials (if you create an account)
  • Order and Purchase History

b. Automatically collected information

When you use our website, we automatically collect certain information, which may include:

  • IP address and device information
  • Browser and version type and operating system
  • Visited pages and time spent on the site
  • Reference website or search engine

This information helps us understand user preferences and improve the overall website experience.

c. Cookies and tracking technologies

We use cookies and similar technologies for:

  • Recognize him when he returns to the website
  • Save your cart products and your preferences
  • Analyze website traffic and usage patterns
  • Show relevant advertising

For more information, please see our page “About Cookies”.

2. How we use your information

We use the collected information for:

  • Process and complete your orders
  • Communicating with you about orders, products, or promotions
  • Improve our website, services, and product catalog
  • Detect and prevent fraud or unauthorized transactions
  • Comply with legal obligations and protect our rights

With your consent, we can also send you promotional emails about new products, special offers, or other news.

3. How we share your information

We do not sell or rent out your personal information.

However, we can share information with trusted third parties who help us operate our business, such as:

  • Payment providers to process transactions securely
  • Logistics and shipping companies to deliver your orders
  • Marketing and analytics providers (for example, Google Analytics)
  • Legal or regulatory authorities when required by law

All third parties are obligated to protect their information and use it solely for the agreed purposes.

4. Data Security

We apply standard industry-level security and encryption measures to protect your personal information.

However, no system of transmission or online storage can guarantee absolute security. The use of our services implies that you share your information at your own risk, although we take all reasonable measures to protect it.

5. Your rights and options

According to your location, you may be entitled to:

  • Access, correct, or delete your personal data
  • Withdraw your consent to receive marketing communications
  • Request a copy of the personal data we have about you

You can update your preferences or request changes to your data by writing to us at:

📧 [email protected]

To stop receiving promotional emails, you can use the link “Cancel subscription” included in our emails.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes described in this policy, such as order processing, compliance with legal obligations, or dispute resolution.

7. Links to third-party sites

Our website may contain links to third-party websites.

Nutricity is not responsible for the privacy practices or the content of such external sites. We recommend that you review their privacy policies before providing personal information.

8. Child Privacy

We do not intentionally collect personal information from people under the age of 18.

If you believe a minor has provided personal data to us, contact us immediately and we will take the necessary steps to delete them.

9. Changes in this policy

We can update this Privacy Policy periodically to reflect changes in our practices or for legal reasons.

Any modification will be published on this page with a date of “Last update” reviewed.

10. Contact us

If you have questions or concerns about this Privacy Policy or about the treatment of your personal information, you can contact us through:

Nutricity Uruguay

📧 Email: [email protected]

🌐 Website: https://nutricity.uy